768db Privacy Policy
This document provides a full account of how your personal information is collected, used, stored, and kept secure on the 768db platform.
Data Protection & Privacy
1 Introduction & Overview
768db is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how 768db collects, uses, discloses, and protects your personal information ("Data").
This policy applies to all 768db services — including the website, mobile version, live casino, slot games, cricket betting, and all other sections. When you create an account on our platform or use any of our services, you voluntarily come under the scope of this policy.
Our commitment is to keep your data secure and not to disclose it to any unauthorized third party. Using SSL encryption technology, we ensure that all your transactions and personal information remain completely safe.
2 What Information We Collect
The following types of information may be collected to manage your account and provide services on the 768db platform:
a) Identity Information:
- Full name and date of birth (for age verification — this platform is for people aged 21 and above only)
- National ID or passport number (when identity verification is required)
- Mobile number and email address
b) Financial Information:
- Mobile banking account number (bKash, Nagad, Rocket, or Upay)
- Deposit and withdrawal history
- Transaction dates and amounts
c) Technical Information:
- IP address and device type
- Browser version and operating system
- Time spent on the site and pages visited
- Data obtained from cookies and similar tracking technologies
d) Gaming-Related Information:
- Gaming history and preferences
- Bonus usage details
- Support chat history
3 Purpose of Data Collection
768db collects and uses your information for the following legitimate purposes:
- Account Management: To create, verify, and secure your account and to simplify the login process.
- Service Delivery: To complete gameplay, betting, deposit, and withdrawal processes.
- Age & Identity Verification: To ensure that only individuals aged 21 and above are using the platform.
- Fraud Prevention: To detect and stop unauthorized transactions and fraudulent activity.
- Customer Support: To respond to your support requests and resolve issues.
- Service Improvement: To analyze user experience and improve the platform.
- Legal Compliance: To comply with applicable laws and regulations.
- Communications: To send important updates, transaction notifications, and relevant information.
4 Data Protection Methods
768db follows industry-standard technology and processes to protect your personal information. Our security measures include:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
- Secure Servers: All our data is stored on secure, protected servers with no unauthorized access.
- Access Controls: Only authorized staff can access data on a need-to-know basis.
- Regular Audits: Our systems undergo regular security testing.
- Data Minimization Policy: Only the information necessary to provide services is collected.
However, no internet-based system is completely impenetrable. We provide the highest level of protection, but you are advised to remain aware of the inherent risks of transmitting data over the internet.
5 Sharing Information with Third Parties
768db does not sell, rent, or commercially exploit your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is securely shared with the relevant service provider.
- Technology Partners: Trusted technology service providers may use necessary information to operate the platform, but only for specified purposes.
- Legal Obligations: Necessary information may be disclosed based on a court order or a lawful request from a law enforcement agency.
- Fraud Prevention: Limited information may be shared with relevant agencies to assist in identifying fraudulent activity.
Your personal information is not shared with any marketing agencies, advertisers, or unrelated third parties. All service providers with whom information is shared are required to comply with our privacy standards.
6 Cookie Policy
The 768db website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help remember information about your visits to our site.
Types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functionality Cookies: Remember your language preferences and other personalized settings.
- Analytics Cookies: Help analyze site usage to improve services.
Most browsers have the ability to control cookies. However, disabling cookies may cause some features of the site to not work properly. By continuing to use 768db's services, you are considered to have consented to our cookie policy.
Your Rights & Responsibilities
7 Your Rights Regarding Your Information
You have the following rights regarding your personal information held by 768db:
- Access: You have the right to know what information we hold about you.
- Correction: If there is any error in your information, you may request that it be corrected.
- Deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
- Restriction of Processing: In some cases you may request that the processing of your information be restricted.
- Objection: You may object to your information being used for specific purposes.
- Portability: You may receive your information in a structured format.
To exercise these rights or for any data-related request, contact us at [email protected].
8 Data Retention Period
768db retains your personal information for as long as it is necessary to provide services or to meet legal obligations. Generally:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Financial Transaction Records: Retained for the period determined by legal requirements.
- Closed Accounts: Even after an account is closed, information necessary to meet legal and regulatory obligations may be retained for a specified period.
Once the need has passed, your information is securely deleted or anonymized.
9 User Responsibilities for Account Security
To ensure the security of your account, 768db advises every user to follow these guidelines:
- Use a strong and unique password and change it regularly.
- Do not share your login credentials with anyone.
- End your session after logging in from a public or shared device.
- Do not click on unfamiliar or suspicious links.
- Keep your device and software up to date at all times.
- If you notice any unusual activity, inform our support team immediately.
If any message impersonating 768db asks for your password or payment details, it may be a phishing scam. 768db never asks for your password via email or chat.
10 Responsible Gaming & Data Protection
768db takes responsible gaming very seriously. Using data related to your gaming history and behavior, we can identify potentially problematic gaming patterns and provide assistance when needed. This information is used for user well-being and the security of the platform.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes & Contact
11 Policy Changes & Updates
768db reserves the right to change this privacy policy from time to time. This policy may be updated due to service expansion, technological changes, or legal obligations.
For significant changes, we will:
- Publish the updated policy on this page.
- Send a notification to your registered email.
- Show an update notification when you log in to the site.
If you continue to use the services after a change, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.
12 Privacy of Children & Minors
768db's services are exclusively for individuals aged 21 and above. We do not intentionally collect any personal information from minors.
If it is brought to our attention that a minor's information has entered our system, we will immediately delete that information and close the associated account. If a parent or guardian suspects that their minor child has used our platform, please contact us at [email protected].
13 Applicable Law & Jurisdiction
This privacy policy is governed by the laws in force in the People's Republic of Bangladesh. Any dispute or claim relating to this policy will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the relevant legal process will be followed.
If any part of this policy is found to be legally unenforceable, the remaining parts will remain fully in effect.
Contact Us
We are here for any privacy-related questions
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
Read our other policies and rules to learn more.