Frequently Asked Questions
All your questions answered in one place
Use this page to find detailed information about anything on 768db — accounts, payments, bonuses, mobile gaming, or security.
On this 768db FAQ page you will find detailed information about deposit and withdrawal methods, tips for playing on mobile, bonus terms, account security and live casino games. Every question has been put together based on the real experiences of players in Bangladesh, so you can find a quick solution to any issue. If you cannot find your question, our 24/7 support team is always ready to help.
Deposits & Withdrawals
How to deposit money
768db currently accepts deposits through four mobile financial services: bKash, Nagad, Rocket, and Upay.
These are the most popular and fastest payment methods in Bangladesh. Pick your preferred app and
deposit easily at any time — the whole process usually takes just a few minutes.
After logging in, go to the "Deposit" option and select bKash. Send money via bKash to the number displayed.
Fill in the transaction ID correctly and submit. Your account balance is usually updated within a few minutes.
Make sure you send to the correct number — recovering money sent to the wrong number can be difficult.
768db does not charge any deposit fee on its end. However, your payment provider — bKash, Nagad, Rocket, or Upay —
may apply their own service charge. It is a good idea to check the charges in your payment app
before making a transaction. In most cases the fee is small.
The minimum deposit amount is ৳500 for every payment method. The same limit applies whether you use
bKash, Nagad, Rocket, or Upay. Likewise, the minimum withdrawal amount is also ৳500. You can
withdraw at any time as long as you have sufficient balance in your account.
First, wait 5–10 minutes, as there may be a slight delay due to network issues. If it still has not arrived,
collect the transaction ID and screenshot from your payment app, then contact the 24/7 live chat or
email [email protected]. With the correct details, the support team can resolve the issue quickly.
Mobile
Mobile Usage
In most games, if the connection drops, the round is automatically cancelled and the bet is returned.
In live casino tables, you can rejoin once your connection is restored. If you are unsure about
the outcome of any round, report it to live chat immediately — the server logs will be checked and the appropriate action will be taken.
768db works on any Android or iOS smartphone and tablet. You can also play on Windows or macOS computers
through a browser. No separate app installation is needed — a modern browser
(Chrome, Firefox, Safari) is all you require. Keep your browser updated to the latest version for the best experience.
Yes, slots, live casino, fishing games, cricket betting — everything works fully in a mobile browser.
The site is built with a mobile-first design, so navigation is easy even on a small screen. For live
casino streaming, a minimum 4G or stable Wi-Fi connection is recommended.
Open the site in Chrome, then tap the three-dot menu on the right and select "Add to Home screen" or
"Add to Home screen". In Safari, press the share button and tap "Add to Home Screen".
After that, you can open 768db directly from your home screen just like an app.
Often yes. In Chrome, go to Settings → Privacy → Clear browsing data and delete Cached images and files.
On iOS Safari, use Settings → Safari → Clear History and Website Data.
After clearing the cache, the site will reload fresh and performance usually improves.
Closing other browser tabs also helps games run faster.
Bonuses
Bonus Terms & Conditions
It is possible to cancel an active bonus, but doing so will forfeit the bonus funds and any winnings earned from the bonus.
Only the portion of your actual deposited money may remain, and even that is subject to conditions.
Before cancelling a bonus, speak with the support team so you can fully understand the consequences before making a decision.
Generally, slot games contribute the most toward meeting wagering requirements. Live casino games such as roulette,
baccarat, or Teen Patti may contribute partially. Some games may be excluded entirely.
For accurate information, read the applicable terms and conditions when claiming a bonus or ask via live chat.
Wagering is the condition that specifies the total amount you must bet before withdrawing bonus funds. The wagering requirement for 768db's welcome
bonus is 25 times and it is calculated on the bonus amount only. For example: if you deposit ৳1,000 you
will receive ৳1,500 in bonus; once you place bets totalling ৳1,500 × 25 = ৳37,500 you will be able to withdraw the winnings from the bonus.
Every bonus has an expiry period, which begins counting from the moment it is activated. If the wagering requirement is not met within
the specified time, the bonus and any associated winnings will be cancelled. When claiming a bonus,
pay close attention to the expiry and try to complete the wagering before time runs out.
No. The welcome bonus can only be claimed once in a player's lifetime — at the time of the first deposit.
If the same person attempts to claim the bonus by opening multiple accounts, all accounts may be closed.
When making your first deposit, do not forget to activate the bonus option, as it cannot be claimed afterwards.
Security
Security & Privacy
The official address of 768db is 768db.bar — please confirm this in your browser's address bar.
Every page will have HTTPS (with a padlock icon). Sites with slightly different spellings such as "768-db", "768db.cc" or
"768dbb" may be fake. If in doubt, access the site by typing 768db.bar directly,
not through any unknown link.
Not at all. No 768db staff member will ever ask for your OTP, bKash PIN, Nagad PIN, Rocket PIN
or Upay password. If anyone asks for this information in the name of 768db support, it is a scam.
Cut off contact immediately and report it to [email protected].
Yes. 768db keeps all sensitive data protected with SSL (Secure Socket Layer) encryption.
This means your personal information, transaction details and password cannot
be accessed by third parties. The platform operates on a secure and fair play policy.
Use a strong password of at least 8 characters — it is best to combine uppercase and lowercase
letters, numbers and special characters (such as @, #, !). Do not use your date of birth,
phone number or anything easily guessable. Do not use your 768db password on any other site
and change it regularly.
Live Casino
Live Casino Games
Limits vary by table. Generally there are low-limit tables for smaller bankrolls, and
high-limit tables for experienced players as well. When you enter the lobby, the minimum
and maximum bet amounts are shown next to each table. Choosing a table according to your own means is the wisest approach.
In a live dealer game, a trained human dealer runs the game from a studio via live video stream.
You place bets through the on-screen interface and watch the dealer's cards
or spins in real time. Some games also let you chat. This is the most realistic
experience available in online casinos.
Roulette has a spinning wheel and a ball. You can bet on any single number from 0 to 36, a group of numbers,
red or black, or odd or even. The dealer spins the wheel
and wherever the ball lands is the result. Betting on a specific number pays more if correct, while group bets pay less — but
have a higher chance of winning.
Teen Patti is a popular card game from South Asia where each player receives three cards
and the best hand wins — much like three-card poker. Andar Bahar is even simpler:
one card is placed in the middle of the table, and you bet on whether a card of the same value will appear on the "Andar" (left) or
"Bahar" (right) side first. Both games are ideal for beginners.
In Baccarat you bet on one of three outcomes: "Player" wins, "Banker" wins, or "Tie".
The dealer deals cards to both sides; the side whose total is closest to 9 wins. 10s and face
cards count as zero. The rules are simple — most players prefer the Banker bet without any strategy
because it has a slightly higher chance of winning.
Didn't find an answer?
Our support team is available in Bengali and English 24 hours a day, 7 days a week. For any issue, open the live chat or send us an email.
24/7 Live Chat — use the button at the bottom corner of the site